Security

Why your assets are safe with us

Customer safety is our first goal - this is how we approach security.
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Security at Aurexis Holdings

Financial Transparency

As a leading digital asset investment firm, we place transparency at the core of our operations. We choose robust governance over shortcuts, operating under strict regulatory oversight and maintaining clear, auditable business practices. Our financial controls, safeguarding measures, and operational standards are regularly reviewed and validated by independent external parties.

Data Protection & Privacy

Client data is handled with the highest level of care. Personal information is processed strictly in accordance with GDPR and applicable data-protection laws. We do not engage in automated decision-making or profiling using personal data, and we apply comprehensive technical and organisational safeguards to ensure secure storage and processing at all times.

Regulation, Licences & Compliance

Our group operates in full alignment with European regulatory frameworks. We maintain the required registrations and licences across our core markets, including compliance with MiFID II, E-Money, and PSD II regulations, ensuring a compliant and trusted investment environment.

Asset Protection

Protecting client assets is our top priority. Digital assets are secured using multiple layers of protection, including highly secure cold-storage solutions that are regularly reviewed by independent auditors. Client assets remain fully segregated and under client ownership at all times.

Advanced Encryption & Infrastructure Security

Our infrastructure is protected by state-of-the-art encryption technologies and continuously monitored by dedicated security professionals. We invest heavily in resilient systems designed to defend against evolving cyber threats.

24/7 Operational Coverage

Digital asset markets never close—and neither do we. Our Operations, Security, and Engineering teams operate around the clock, ensuring continuous monitoring, rapid incident response, and uninterrupted platform performance.

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Keeping your account secure

Password Management

User passwords are protected using industry-leading, modern hashing algorithms. Passwords are never stored in plain text and cannot be read or decrypted by anyone—including our own teams.

Multi-Factor Authentication (MFA)

Clients are strongly encouraged to enable multi-factor authentication. Time-based one-time passwords and additional verification layers provide enhanced protection, even in the event of a password compromise.

KYC & AML Compliance

We apply robust Know Your Customer (KYC) onboarding and verification procedures and operate in full compliance with European Anti-Money Laundering (AML) regulations and regulatory standards.

Account Lock & Recovery Protection

All password reset requests require email verification. If a request is not initiated by the account holder, users can immediately freeze their account to prevent unauthorised access.

Session Management

Clients have full visibility into active sessions, including the browsers and devices currently logged into their account, allowing them to manage and revoke access at any time.

Account Monitoring & Alerts

We provide timely security notifications and account activity alerts to help clients maintain continuous oversight and quickly identify any unusual behaviour.

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Platform Security

  • Infrastructure safeguards

    We have a system of layered technical defences in place to safeguard our platform and to uphold the confidentiality, integrity and availability of our infrastructure. Additionally, we practise secure software development lifecycle in order to build our products

  • Internal security measures

    Our internal security teams ensure the day-to-day activities of our colleagues take place in a secure manner as part of a safe and controlled environment. We build and run our insider threat monitoring programme and regularly conduct training exercises to increase awareness of security topics across the organisation.

  • Continuous security assessment

    Routine assessments of our security controls and processes through exercises like penetration tests completed by reputable external parties, proactive internal threat hunting, as well as our public Bug Bounty programme ensure that we can prevent potential attacks and minimise risk.

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